Privacy Policy

Last updated: May 1, 2026

1. Introduction

PromptFixLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our prompt optimization service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account information (email, name)
  • Prompts submitted for analysis and optimization
  • Payment information (processed securely by Stripe)
  • Communications with our support team

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions

4. Prompt Data

Your prompts are your intellectual property. We do not:

  • Use your prompts to train AI models
  • Share your prompts with third parties
  • Store prompts longer than necessary for service delivery

Prompts are processed in memory and deleted immediately after analysis unless you explicitly save them to your account.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, and regular security audits to protect your data.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@promptfixlab.com